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Careers in Hospitality

Build your career in the hospitality sphere!                                                    Career Path in the hospitality industry

According to the 2009 Trends & Statistics survey by the British Hospitality Association (BHA), around 1.9 million people now work in the industry!

Most people who rise to top hospitality management positions started out in entry-level jobs like dishwashing, technical support or accounts payable. These entry-level positions are important because they build character and give you an opportunity to see the business from the ground up.  Each step gives you the experience to reach the management level. For any position, always know that there is more to a job than what you see on the surface.

If you’re short on experience, you’re not necessarily out of the running for hospitality jobs. Prior experience is dependent upon what type of work and division you want to go into. Hotels, in particular, larger brands, will spend the time necessary to get you trained and set you on a path, mainly because of the large infrastructure. If you are joining a smaller boutique-type organization, having experience is really important. Because it is smaller, you may be thrown in and expected to do a number of tasks.

Here are just eight of the reasons why a career in hospitality is great!

 1. You make people’s day

Whether you’re a concierge in a hotel, or a kitchen porter working behind the scenes, or even if you’re involved in the management of a hospitality business, every time you come into work you’re making someone's day that little bit better. Your business is all about people. It’s not about widgets or spreadsheets; it’s about making people happy!

2. It’s creative

As well as being a people-oriented industry, hospitality is creative. You are creating a product - be that food, drink, or an experience - and there's always scope to dream up new ways of making it more enjoyable for your customers.

3. It opens a door to the world

Every country in the world has a hospitality industry, and the skills you learn here are readily transferable, meaning that a career in hospitality can very easily be the key to discovering new countries, new culture, and new people.

4. There’s no need to get stuck

There is such enormous scope within the hospitality industry that there’s never any need for you to get stuck in one niche. You could very easily stay with the same employer and in the space of a few years, move between receptionist jobs, reservations manager to a concierge and beyond. Where else could you get that sort of variety?

5. You can take on early responsibility

Just as there is the potential for rapid horizontal movement, you can also make your way up the ladder very quickly in hospitality. If you work hard, acquire your qualifications, get on with customers and colleagues, and show initiative, very soon, you'll find yourself in a senior position managing people and projects.

6. No routine!

If you’re the sort of person who likes getting up at the same time in the morning, having the same breakfast, putting on a suit and tie, and then catching the same train into the same office, day after day after day, then hospitality probably isn’t for you. It involves a great deal of variety, not only in terms of the hours you work but also the work you do during those hours.

7. Great advantages

If you work in an office then the perks probably don’t go much further than a dismal Christmas party with cheap drinks, dire music and everyone looking a bit awkward. In hospitality things are different. After all, we’re here to help our customers have fun, so we can also make sure we share some of that fun with each other in the form of employee perks.

8. Friendly atmosphere 

In any workplace, there are always colleagues you don't get on with, and one or two who are a bit unfriendly, but the good news is that not many work in hospitality. We don’t hire people who are unfriendly to our customers, in the hospitality sphere work lively and fun people you’ll ever meet.

So what are you waiting for?

Career Path
The hospitality industry offers career paths that reflect its dynamic, often vibrant nature. There are many opportunities to start at the bottom and work your way up to management–you just need to set your goals and gain the appropriate experience and training and work hard. You could even open your own business down the track.

Liam OBrien

Some sectors of the industry provide the more traditional vertical career paths, such as the kitchen where it is possible to move from being an apprentice chef up through various positions to head or executive chef. Many chefs move on to become owner/operators of their own restaurants or move into management positions in hotels.
Career paths in the hospitality industry are not always vertical. Many people working in the industry move sideways, progressing to a similar level position in a different part of the industry. For example, a waiter may move from working in a club to a waiting position in a restaurant. Or they could move to a different job in the same business, for example by moving to a porter position in rooms division of a hotel.
Career paths in the hospitality industry are very flexible. With enthusiasm and industry experience, your hospitality career is limited only by your knowledge of what is possible!

Hospitality Careers - Advice from Hilton Worldwide